Build the confidence, capability and practical team leadership skills to succeed in a first-line leadership role.

Stepping into a Team Leader or supervisory role is one of the most important transitions in a person's career. While technical expertise may have earned the promotion, leading people successfully requires a different set of skills.

The ILM Level 2 Certificate in Leadership and Team Skills equips new and aspiring Team Leaders with the practical leadership skills, confidence and recognised qualification needed to lead people effectively, improve team performance and make a positive impact from day one.

Designed around real workplace challenges, this programme develops the core leadership behaviours needed to communicate effectively, motivate others, manage performance and respond confidently to change.

Accredited by the Institute of Leadership & Management (ILM), this nationally recognised qualification provides a strong foundation for current and future leadership responsibilities.

The Outcomes
By the end of the programme, delegates will be able to:

• Lead their team with confidence and professionalism.
• Build trust, engagement and accountability within their teams.
• Communicate effectively to improve collaboration and team relationships.
• Set clear expectations that support individual and team performance.
• Respond positively to workplace change and support their team through transition.
• Apply practical team leadership techniques immediately within their role.
• Gain an internationally recognised ILM qualification that recognises their leadership capability.

Programme Overview

Day 1 – Building Leadership Foundations

Leading Your Work Team
Develop the confidence to lead effectively by adapting your leadership style, motivating individuals and creating a positive team culture.
Workplace Communication
Strengthen communication skills to improve collaboration, build trust and ensure clear, consistent communication across the team.

Day 2 – Know how to support the team to achieve their full potential

Developing the work team 
Develop an understanding of developing the team and strengthening individual contributions to the team performance
Training and Coaching 
Understand how to train the team to undertake their role and when to coach to improve performance

Day 3 – Driving Team Performance

Improving Performance of the Work Team
Learn how to set clear expectations, establish SMART objectives, motivate individuals and improve team performance.
Planning and Monitoring 
How to plan your own time and ensure team tasks are delivered on time for the business

Day 4 – Understanding Change in the Workplace

Develop the confidence to lead teams through change by understanding different responses to change and supporting successful implementation in the workplace.
Appreciating how you can impact the mental health of your team and recognise the mental health in others 
To develop knowledge and understanding of mental health issues in the workplace
Assessment
Delegates achieve the ILM Level 2 Award by:
•    Attending both training days.
•    Successfully completing short written assessments for each module.
No formal examinations are required.

Progression Opportunities

The ILM Level 2 Certificate is a recognised qualification in its own right and provides flexible progression opportunities. Depending on individual career goals and organisational requirements, delegates may choose to:

• Progress to the ILM Level 3 Certificate in Leadership and Team Skills to broaden their leadership knowledge and/or 
• Move across to an HR focussed Level 3 ILM qualification should an HR position be the longer term goal.
• Continue applying their learning to build experience and confidence within their current role.

Business Outcomes

Organisations investing in this programme can expect to:

• Develop confident Team Leaders who motivate, engage and support their teams.
• Improve communication, collaboration and accountability across the workplace.
• Strengthen team performance through consistent team leadership practices.
• Support successful transitions into supervisory roles.
• Build team leadership capability that delivers immediate workplace impact.
• Invest in a recognised qualification that supports long-term organisational growth.

Delegate Outcomes

Participants will leave with the confidence and capability to:

• Lead their team with confidence and credibility.
• Build motivated, accountable and high-performing teams.
• Communicate effectively in a range of team situations.
• Improve team performance through practical team leadership techniques.
• Lead team positively through change.
• Gain a recognised team leadership qualification with flexible progression opportunities.